Download the CTIA Short Code Monitoring Handbook
CTIA and its member companies work to protect consumers while fostering a competitive environment for short code programs aiming to:
- Provide consumers the best possible user experience
- Honor consumer choices and prevent abuse of messaging platforms
- Deliver flexible guidelines that communicate compliance values clearly
- Enable the short code industry to self-regulate
- Facilitate enforcement measures, if necessary, to protect consumers quickly and consistently.
The Short Code Monitoring Handbook guidelines lay the framework for achieving these goals.