Download the CTIA SHAFT Addendum for Short Codes

CTIA and its member companies work to protect consumers while fostering a competitive environment for short code programs aiming to:

  • Provide consumers the best possible user experience
  • Honor consumer choices and prevent abuse of messaging platforms
  • Deliver flexible guidelines that communicate compliance values clearly
  • Enable the short code industry to self-regulate
  • Facilitate enforcement measures, if necessary, to protect consumers quickly and consistently.

The Short Code Monitoring Handbook and SHAFT Addendum guidelines lay the framework for achieving these goals.